End to End Supplier
One of MASTEC’s core business capabilities is the Assembly and Distribution to households of our MGB and Kitchen Organics Caddies. MASTEC is the only Bin Manufacturer that has its own dedicated team to assist Councils with what is considered one of the most complex components to any bin rollout. Our capabilities include:
MASTEC is the only Australian bin manufacturing company to use its own proprietary electronic bin and caddy delivery system (MAStrac). The MAStrac system has been developed specifically for bin distribution and has been progressively refined over the last 10 years with a proven track record.
The MAStrac system provides real time job status visibility and accurate data management information progressively as each bin is delivered, thus allowing MASTEC and council to know precisely the delivery status of the project progressively at any point in time. As a result, queries or enquiries from residents can be easily responded to on a same day basis.
A key component in the successful completion of this project is the MAStrac system. The purpose-built system allows the delivery address and bin serial number of mobile garbage bins and caddies (if supplied) to be collected and presented as a combined record which can be viewed online, in real-time.
During the manufacturing process, each MASTEC bin is ‘Hot Stamped’ with a unique serial number and fitted with a matching serial barcode sticker and if required each bin can be fitted with an RFID Tag.
When the bin is delivered to the household, it is fitted with a second barcode sticker (the delivery address label) that details the delivery address along with the size and type of bin (and caddy) that is required to be delivered. This label is generated by MASTEC’s software system during the data preparation process.
The address label and serial barcode sticker are then scanned using a state-of-the-art handheld data scanner to create the combined record that is automatically transmitted (with a date & time stamp) via a GSM network to MASTEC’s central database, and the MGB(s) and Kitchen Caddies are allocated to the property. If an address cannot be delivered to, an exception code is entered providing a clear explanation as to why.
This central database can then be viewed securely online, allowing access to an accurate ‘real-time’ picture of how the bin roll-out is progressing at any given time.
Data is scanned allowing all the relevant information to be collected quickly, efficiently and most importantly, accurately, as written errors are eliminated.
Access to real-time information allows an ‘immediate response’ capability, providing an invaluable resource to customer service centres in terms of answering rate-payer enquiries.
The data collected can be easily integrated into existing asset management / rate-payer GIS databases and used by or in conjunction with the collection service providers.
All that MASTEC needs to be provided with, is an excel spreadsheet detailing the addresses of all the properties requiring delivery, allowing incorporation of data with the size and type of bin to be delivered.
Once this excel spreadsheet is received and verified, the information is uploaded into MASTEC’s delivery system and a barcoded address label is automatically generated.
The label specifies the type of bin to be delivered (running up the right hand side) and the address of the property that the bin will be delivered to. The label can also incorporate a QR Code that, when scanned by residents (using a smart phone) will take them directly to the Councils waste and recycling webpage or another nominated page. The ‘City of Sample-Town’ area of the label can also be used to house other information important to the Council or information they wish to convey to their residents. As a result of using the MASTRAC system and its accuracy, the requirement for photographic evidence of delivery is not required.
Before commencement of the roll-out, a Username and Password will be issued allowing multiple user access to MASTEC’s Online Web-Viewer System.
From here, the status of each and every delivery can be viewed and the over-all progress of the roll-out monitored. The information provided in the Web-Viewer is in real-time, enabling customer service centres to respond quickly, efficiently and also confidently to rate-payer inquiries.
Upon completion of the roll-out, the bin data that has been collected will be checked for any anomalies and then exported back out of the delivery system into excel format. The end result will be a single excel spreadsheet detailing all of the original delivery addresses provided and the relevant bin data (serial number) allocated to that delivery address as shown above.
Benefits of the finalised data include a Council understanding of the bin numbers and types in their Council region, reducing the need for further bin audits. The data can also benefit the Council by being able to correctly identify and bill all rate payable properties accurately.
In support of the MAStrac system, MASTEC have:
To support our dedicated Assembly and Distribution services, MASTEC has invested in a large number of specifically and purposely built Toyota Hino 300 series light commercial trucks. The trucks were built with additional features such as:
Having full control of our fleet, allows us to maintain the trucks upkeep in the way of servicing, repairs and integrity of the vehicle. Our trucks are serviced and inspected prior to every project we undertake to comply with our Assembly and Distribution WH&S policy and manual.
Prior to the delivery being undertaken, careful thought and consideration is taken with our planning of the run schedules and delivery processes. MASTEC’s Assembly and Distribution Manager will use the data and maps provided by Council to formulate the most efficient schedule. Runs are prepared with key factors in mind such as:
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