Assembly & Distribution

End to End Supplier

MASTEC’s unique Assembly and Distribution Capabilities

One of MASTEC’s core business capabilities is the Assembly and Distribution to households of our MGB and Kitchen Organics Caddies. MASTEC is the only Bin Manufacturer that has its own dedicated team to assist Councils with what is considered one of the most complex components to any bin rollout. Our capabilities include:

  • Project Management teams and field personnel highly experienced in the large-scale distribution of Kitchen Organics caddy and MGB systems to households.
  • A large fleet of purpose built, company owned delivery vehicles
  • The MAStrac Electronic Bin and Kitchen Caddy delivery system providing live reporting and accurate record management of MGB & caddy deliveries.
  • MASTEC chooses not to use sub-contractors. Wherever possible we employ directly local casual labour resources for project roll-outs and provide the necessary training and support to enable effective work practices in field.

MASTEC is the only Australian bin manufacturing company to use its own proprietary electronic bin and caddy delivery system (MAStrac). The MAStrac system has been developed specifically for bin distribution and has been progressively refined over the last 10 years with a proven track record.

The MAStrac system provides real time job status visibility and accurate data management information progressively as each bin is delivered, thus allowing MASTEC and council to know precisely the delivery status of the project progressively at any point in time. As a result, queries or enquiries from residents can be easily responded to on a same day basis.

How it works

A key component in the successful completion of this project is the MAStrac system. The purpose-built system allows the delivery address and bin serial number of mobile garbage bins and caddies (if supplied) to be collected and presented as a combined record which can be viewed online, in real-time.

During the manufacturing process, each MASTEC bin is ‘Hot Stamped’ with a unique serial number and fitted with a matching serial barcode sticker and if required each bin can be fitted with an RFID Tag. 

When the bin is delivered to the household, it is fitted with a second barcode sticker (the delivery address label) that details the delivery address along with the size and type of bin (and caddy) that is required to be delivered. This label is generated by MASTEC’s software system during the data preparation process. 

The address label and serial barcode sticker are then scanned using a state-of-the-art handheld data scanner to create the combined record that is automatically transmitted (with a date & time stamp) via a GSM network to MASTEC’s central database, and the MGB(s) and Kitchen Caddies are allocated to the property.  If an address cannot be delivered to, an exception code is entered providing a clear explanation as to why.

This central database can then be viewed securely online, allowing access to an accurate ‘real-time’ picture of how the bin roll-out is progressing at any given time.


Data is scanned allowing all the relevant information to be collected quickly, efficiently and most importantly, accurately, as written errors are eliminated.

Access to real-time information allows an ‘immediate response’ capability, providing an invaluable resource to customer service centres in terms of answering rate-payer enquiries.

The data collected can be easily integrated into existing asset management / rate-payer GIS databases and used by or in conjunction with the collection service providers.

What is Required

All that MASTEC needs to be provided with, is an excel spreadsheet detailing the addresses of all the properties requiring delivery, allowing incorporation of data with the size and type of bin to be delivered.

The Address Label & Options

Once this excel spreadsheet is received and verified, the information is uploaded into MASTEC’s delivery system and a barcoded address label is automatically generated.

The label specifies the type of bin to be delivered (running up the right hand side) and the address of the property that the bin will be delivered to. The label can also incorporate a QR Code that, when scanned by residents (using a smart phone) will take them directly to the Councils waste and recycling webpage or another nominated page. The ‘City of Sample-Town’ area of the label can also be used to house other information important to the Council or information they wish to convey to their residents. As a result of using the MASTRAC system and its accuracy, the requirement for photographic evidence of delivery is not required.

Services » Bin Manufacturer

What will be visible:

Before commencement of the roll-out, a Username and Password will be issued allowing multiple user access to MASTEC’s Online Web-Viewer System.

From here, the status of each and every delivery can be viewed and the over-all progress of the roll-out monitored. The information provided in the Web-Viewer is in real-time, enabling customer service centres to respond quickly, efficiently and also confidently to rate-payer inquiries.

Upon successful completion

Upon completion of the roll-out, the bin data that has been collected will be checked for any anomalies and then exported back out of the delivery system into excel format.  The end result will be a single excel spreadsheet detailing all of the original delivery addresses provided and the relevant bin data (serial number) allocated to that delivery address as shown above. 

Benefits of the finalised data include a Council understanding of the bin numbers and types in their Council region, reducing the need for further bin audits. The data can also benefit the Council by being able to correctly identify and bill all rate payable properties accurately.

In support of the MAStrac system, MASTEC have:

  • Multiple digital recording scanners sufficient to support up to 30 field crews
  • A fleet of MASTEC owned purposely designed delivery trucks.
  • Dedicated secure server technologies for data collection and storage
  • Dedicated MASTEC assembly & delivery project and contract management teams to assist throughout the entire project.
  • Highly experienced data analysts to sort complex mapping and data sources, customer service specialists, and after sales personnel to assist with all aspects of project planning, data management and reporting.

Use of MASTEC trucks to deliver to properties

To support our dedicated Assembly and Distribution services, MASTEC has invested in a large number of specifically and purposely built Toyota Hino 300 series light commercial trucks. The trucks were built with additional features such as:

  • Slightly wider trays on back of truck to maximise load capacity with no wasted space, maximum output of daily deliveries to properties. (A problem encountered with rented trucks)
  • Solid side and back gates on truck with easy access pull down for unload at each stop. (Avoids any potential spillage of items and pull down gates allows staff to remain kerbside when unloading
  • Safety flashing lights to assist with continual stopping in streets.

Having full control of our fleet, allows us to maintain the trucks upkeep in the way of servicing, repairs and integrity of the vehicle. Our trucks are serviced and inspected prior to every project we undertake to comply with our Assembly and Distribution WH&S policy and manual.

Delivery to Households

Prior to the delivery being undertaken, careful thought and consideration is taken with our planning of the run schedules and delivery processes. MASTEC’s Assembly and Distribution Manager will use the data and maps provided by Council to formulate the most efficient schedule. Runs are prepared with key factors in mind such as:

  • Delivery to one side of a street only, eliminating crossing over of roads and traffic hazards of truck u turning.
  • Deploy all trucks in one location in the Council region, to minimise household complaints. EG. One street receives a FOGO package but the next street hasn’t received theirs as yet and thinks they have been missed.
  • VERY highly densely populated streets and suburbs are conducted outside common peak traffic hours to avoid traffic hazards and health and safety risks.

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